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A Florida real estate agent is working with a client who has a hearing impairment. During property showings, what is the agent's best practice to ensure effective communication?

Correct Answer

B) Ask the client about their preferred communication method

The best practice is to ask the client about their preferred communication method, as hearing impairments vary widely and individuals have different needs. Option A assumes all hearing-impaired people benefit from louder speech. Option C limits communication unnecessarily. Option D assumes the client uses sign language, which may not be the case.

Answer Options
A
Speak louder and more slowly during all interactions
B
Ask the client about their preferred communication method
C
Provide all information only in writing
D
Bring a sign language interpreter to every showing

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Why the Other Options Are Wrong

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Related Topics & Key Terms

Key Terms:

hearing impairmenteffective communicationagent dutiesclient service

Related Concepts

License requirements are the mandatory qualifications—including pre-licensing education, examination, and background checks—that a person must satisfy before legally practicing real estate. These requirements are established and enforced by each state's real estate commission.

Market allocation is an illegal antitrust practice in which competing real estate brokerages agree to divide markets among themselves by geographic area, property type, or price range, thereby eliminating competition.

Price fixing is an illegal antitrust practice in which competing real estate brokerages agree to charge the same commission rates, fees, or other pricing for their services. It is a per se violation of the Sherman Antitrust Act.

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