An owner representative verbally asks the contractor to replace specified tile with a premium product. The work is not urgent. What should the superintendent do before ordering?
Correct Answer
A) Obtain written direction or follow the contract change process before committing the changed work
Nonurgent scope changes should follow the contract's written authorization process before the contractor commits cost or time. Other choices create unauthorized work and later payment disputes.
Why This Is the Correct Answer
Nonurgent scope changes should follow the contract's written authorization process before the contractor commits cost or time. Other choices create unauthorized work and later payment disputes.
Why the Other Options Are Wrong
Option B: Order immediately and decide price after installation
Choice B gives Order immediately and decide price after installation. Its specific error: the choice would not get the project to Obtain written direction or follow the contract change process before committing the changed work, which is the Oral change direction result verified by the source.
Option C: The superintendent should hide the substitution in the as-built drawings
Choice C (Hide the substitution in the as-built drawings) is rejected because it leaves the work at an informal or incomplete stage, while Oral change direction requires Obtain written direction or follow the contract change process before committing the changed work.
Option D: Charge the supplier for the upgrade
In procurement and contracting, Charge the supplier for the upgrade is the wrong selection for Oral change direction: it points to Charge the supplier for the upgrade, but.
Memory Technique
Use the phrase "problem, control, result" for oral change direction; the result side is Obtain written direction or follow the contract change process before committing the changed work.
Reference Hint
Open NASCLA Contractors Guide to Business, Law and Project Management, 14th Ed.; use the index entry or section for "Change authorization procedures" to confirm that Nonurgent scope changes should follow the contract's written authorization process before the contractor commits cost or time.
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