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A team has 14 assigned home-improvement sales calls, one for each of 14 leads. Its internal checklist has confirmed the assigned salesperson’s HIS status for 9 of those calls. How many calls remain unchecked?

Correct Answer

D) 5 calls.

There are 14 assigned calls and 9 completed checks, leaving 14 − 9 = 5 calls to check. Nine is the completed count, not the remaining count. This is an internal checklist calculation; it does not mean CSLB registers each call or requires one salesperson per lead. Source: https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/CheckLicense.aspx

Answer Options
A
3 calls.
B
4 calls.
C
9 calls.
D
5 calls.

Why This Is the Correct Answer

There are 14 assigned calls and 9 completed checks, leaving 14 − 9 = 5 calls to check. Nine is the completed count, not the remaining count. This is an internal checklist calculation; it does not mean CSLB registers each call or requires one salesperson per lead. Source: https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/CheckLicense.aspx

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