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AgencyDisclosure_requirementsMEDIUM

Under Missouri agency law, which of the following is NOT a required disclosure or duty that a Missouri licensee owes to a customer (an unrepresented party)?

Correct Answer

A) Maintaining full confidentiality of the customer's personal financial information as a fiduciary duty

Under Missouri law (RSMo § 339.730), a customer is a party who has not entered into a representation agreement with the licensee. A licensee owes customers honesty, disclosure of material property facts, and provision of the broker disclosure form — but does NOT owe customers the fiduciary duty of confidentiality. Confidentiality is a fiduciary duty owed exclusively to clients (represented parties). A customer's information may actually be shared with the licensee's client if it is relevant to the transaction, which is the opposite of a fiduciary confidentiality obligation.

Answer Options
A
Maintaining full confidentiality of the customer's personal financial information as a fiduciary duty
B
Disclosing known material facts about the property that could affect the customer's decision
C
Providing the Missouri Broker Disclosure Form at the time of first substantive contact
D
Treating the customer honestly and not making any material misrepresentations

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Related Topics & Key Terms

Key Terms:

customer_dutiesclient_vs_customerfiduciary_dutyconfidentiality

Related Concepts

The fiduciary obligation to protect a client's private information and not disclose it to third parties without permission, surviving even after the agency relationship ends.

In real estate, a client is someone to whom the agent owes fiduciary duties through an agency relationship, while a customer is a third party to whom the agent owes only honesty and fair dealing.

An arrangement where a brokerage assigns separate agents within the firm to represent the buyer and seller in the same transaction, allowing each client to have dedicated representation.

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