Connecticut broker Helen receives a referral from an out-of-state agent for buyer client Paul, who is relocating from Texas. Paul calls Helen and during the call they discuss his specific needs: a four-bedroom home in West Hartford with a budget of $600,000. Helen has not yet met Paul in person. Which statement correctly describes Helen's agency disclosure obligation?
Correct Answer
A) Helen's agency disclosure obligation was triggered during the phone call when substantive discussion of Paul's specific needs occurred
Under CGS § 20-325c, first substantive contact is not limited to in-person meetings. When Helen and Paul discussed his specific needs, budget, and location preferences during the phone call, that constituted first substantive contact. The disclosure obligation was triggered at that point, regardless of whether the contact was by phone, email, or in person. Helen should provide or transmit the disclosure form promptly following or during that call.
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Related Topics & Key Terms
Key Terms:
Related Concepts
The fiduciary obligations owed by a listing agent to the seller, including marketing the property, presenting all offers, and protecting the seller's confidential information.
A practice where the agent or brokerage represents only one party in a transaction — either the buyer or the seller, but never both.
A relationship where a listing broker authorizes other brokers to act as agents of the seller, extending the seller's agency relationship to cooperating brokers.
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