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AgencyDisclosure_requirementsMEDIUM

Agent Carlos in Fayetteville receives a phone call from a homeowner who asks general questions about current market conditions and whether now is a good time to sell. During this call, Carlos discusses the homeowner's specific property address, a rough price range, and suggested improvements before listing. Under Arkansas agency disclosure rules, which of the following is correct?

Correct Answer

B) Carlos must disclose his agency status during this call because it constitutes first substantive contact

Under AREC Rule 10, 'first substantive contact' is not limited to in-person meetings. A phone call during which specific property details, pricing, and improvement recommendations are discussed qualifies as substantive contact. Carlos is required to disclose his agency status during this call, even though no agency agreement has been executed yet. The purpose of the rule is to ensure consumers understand the agent's role before substantive discussions occur.

Answer Options
A
No disclosure is required because the call is preliminary and no agency agreement has been signed
B
Carlos must disclose his agency status during this call because it constitutes first substantive contact
C
Carlos may delay disclosure until the homeowner schedules an in-person listing appointment
D
Carlos must disclose only if the homeowner directly asks whether Carlos represents buyers or sellers

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Related Topics & Key Terms

Key Terms:

first_substantive_contactagency_disclosurephone_contactproactive_disclosure

Related Concepts

An agency relationship created by a clear, explicit agreement between the principal and agent, either orally or in writing.

The highest legal obligation of trust and confidence owed by an agent to their principal, requiring the agent to act solely in the principal's best interest.

An agency relationship where the agent agrees to act on behalf of the principal without receiving compensation.

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