Broker Linda has just listed a home for seller Tom in Spokane, Washington. A buyer named Kevin calls Linda to ask about the property. This is Linda's first substantive contact with Kevin. Under RCW 18.86, what must Linda do at this point?
Correct Answer
A) Provide Kevin with the agency disclosure pamphlet before or at the time of first substantive contact.
RCW 18.86.030(1) requires that a licensee provide the written agency disclosure pamphlet to a prospective buyer or seller at the time of first substantive contact. 'First substantive contact' means the first contact where real estate needs are discussed. This is a Washington-specific statutory requirement that occurs earlier than many states require — it does not wait for an offer or agreement to be signed.
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Related Topics & Key Terms
Key Terms:
Related Concepts
The fiduciary obligations owed by a listing agent to the seller, including marketing the property, presenting all offers, and protecting the seller's confidential information.
A practice where the agent or brokerage represents only one party in a transaction — either the buyer or the seller, but never both.
A relationship where a listing broker authorizes other brokers to act as agents of the seller, extending the seller's agency relationship to cooperating brokers.
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