Under TREC rules, which of the following is the correct order of steps in the TREC complaint process?
Correct Answer
C) Complaint filed → Investigation → Informal resolution or contested hearing → Final order
The TREC complaint process follows a general sequence: a complaint is filed, TREC conducts an investigation, and depending on the findings, TREC may pursue informal resolution (such as an agreed order) or proceed to a contested case hearing at SOAH, followed by a final order.
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