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Under RELA, a Pennsylvania broker of record, Janet, maintains written office policies. One of her policies requires all salespersons to submit all offers to the listing agent within two hours of receipt. A salesperson, Mark, delays submitting an offer for 24 hours, causing the buyer to lose the property. What is Janet's potential liability?

Correct Answer

B) Janet may have reduced liability because she had a written policy, but she may still face discipline if she failed to enforce the policy and monitor compliance

Under RELA (63 P.S. §455.604), having written policies demonstrates the broker's effort to establish proper procedures. However, policies alone are insufficient — the broker must also enforce them and monitor compliance. A failure to enforce may still result in supervisory liability.

Answer Options
A
Janet has no liability because she had a written policy in place
B
Janet may have reduced liability because she had a written policy, but she may still face discipline if she failed to enforce the policy and monitor compliance
C
Janet is fully liable regardless of whether she had a written policy
D
Written policies have no legal significance under RELA

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Related Topics & Key Terms

Key Terms:

written_policiesenforcementbroker_liabilityoffer_submissionbrokerage_operationsRELA
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