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Before the team acts on a production meeting, the MLO must address Fair Advertising Practices. Which response is most defensible?

Correct Answer

C) Use truthful advertising with required APR disclosures

Why this is correct: Fair Advertising Practices, governed by Regulation Z and the Mortgage Acts and Practices (MAP) Rule, require that mortgage advertising be truthful and not misleading. A key concept is that if a trigger term (like "fixed rate") is used, the APR must be disclosed. The most defensible response is to "Use truthful advertising with required APR disclosures," as it proactively ensures compliance before any activity proceeds. Why the other choices are wrong: "Continue the activity because the borrower appears willing to proceed" is wrong because borrower willingness does not override legal advertising standards. "Ignore the consumer-protection issue unless the borrower complains" is wrong because compliance obligations are mandatory and not dependent on consumer complaints. "Document the issue later instead of correcting the compliance problem first" is wrong because correcting the violation takes priority over documentation; delaying correction risks ongoing non-compliance. Exam tip: For fair advertising, always prioritize truthful claims with proper APR disclosures before any marketing activity begins.

Answer Options
A
Continue the activity because the borrower appears willing to proceed.
B
Ignore the consumer-protection issue unless the borrower complains.
C
Use truthful advertising with required APR disclosures
D
Document the issue later instead of correcting the compliance problem first.

Why This Is the Correct Answer

The correct response is "Use truthful advertising with required APR disclosures" because Mortgage advertising must avoid misleading claims and satisfy APR/trigger-term rules.

Why the Other Options Are Wrong

Option A: Continue the activity because the borrower appears willing to proceed.

Continue the activity because the borrower appears willing to proceed. is not correct because it does not apply the rule tested by this file scenario.

Option B: Ignore the consumer-protection issue unless the borrower complains.

Ignore the consumer-protection issue unless the borrower complains. is not correct because it does not apply the rule tested by this file scenario.

Option D: Document the issue later instead of correcting the compliance problem first.

Document the issue later instead of correcting the compliance problem first. is not correct because it does not apply the rule tested by this file scenario.

Memory Technique

mortgage advertising compliance: identify the rule being tested, then choose the action that documents or applies that rule before the file moves forward.

Exam Tip

Match the file facts to mortgage advertising compliance; do not choose an exception or shortcut that skips the required rule.

Common Mistakes to Avoid

  • -Choosing an internal exception instead of the governing rule
  • -Treating preliminary or informal facts as a substitute for required documentation
  • -Answering from a familiar but unrelated mortgage topic
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