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Ethics & Fraudmedium18% of exam

A loan team is about to close a file involving do not call and Do-Not-Call Registry Compliance. Which action should occur first?

Correct Answer

D) Check consent and registry status before calling

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Check consent and registry status before calling".

Answer Options
A
Use a manager exception instead of the required federal mortgage rule.
B
Treat the requirement as satisfied by experience rather than the rule that governs the file.
C
Apply the rule only after a regulator requests the file.
D
Check consent and registry status before calling

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Check consent and registry status before calling".

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