EstatePass
Ethics & Fraudmedium18% of exam

A team member asks about Do Not Call Registry Compliance in a consumer complaint triage while trying to match the file facts to the correct rule. Which response should the branch manager use?

Correct Answer

D) Check consent and registry status before calling

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Check consent and registry status before calling".

Answer Options
A
Call without checking consent or registry status.
B
Ignore an internal do-not-call request after the borrower shows interest.
C
Treat prior borrower contact as unlimited permission for future calls.
D
Check consent and registry status before calling

Why This Is the Correct Answer

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Check consent and registry status before calling".

Was this explanation helpful?

More Ethics & Fraud Questions

People Also Study

Related Study Resources

Practice More MLO Questions

Access all practice questions with progress tracking and adaptive difficulty to pass your SAFE MLO exam.

Start Practicing