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Sawyer receives conflicting instructions about do not call and Telemarketing Sales Rule. Which instruction should control?

Correct Answer

C) Honor the do-not-call request under telemarketing rules

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Honor the do-not-call request under telemarketing rules".

Answer Options
A
Treat the requirement as satisfied by experience rather than the rule that governs the file.
B
Apply the rule only after a regulator requests the file.
C
Honor the do-not-call request under telemarketing rules
D
Treat the compliance requirement as optional because closing is near.

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Honor the do-not-call request under telemarketing rules".

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