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Ethics & Fraudmedium18% of exam

Devon notices a compliance issue tied to confidentiality and Privacy Protection Requirements. What is the best next step?

Correct Answer

B) Verify identity before discussing loan information

borrower information must be protected and shared only with authority. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Verify identity before discussing loan information".

Answer Options
A
Rely on sales practice rather than required verification, disclosure, or documentation.
B
Verify identity before discussing loan information
C
Use a manager exception instead of the required federal mortgage rule.
D
Treat the requirement as satisfied by experience rather than the rule that governs the file.

Why This Is the Correct Answer

borrower information must be protected and shared only with authority. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Verify identity before discussing loan information".

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