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Ethics & Fraudmedium18% of exam

A compliance exception review raises a Privacy Protection Requirements question for a training manager. What answer should guide the file?

Correct Answer

B) Verify identity before discussing loan information

Borrower information must be protected and shared only with authority. The best answer is "Verify identity before discussing loan information".

Answer Options
A
Continue the activity because the borrower appears willing to proceed.
B
Verify identity before discussing loan information
C
Ignore the consumer-protection issue unless the borrower complains.
D
Document the issue later instead of correcting the compliance problem first.

Why This Is the Correct Answer

Borrower information must be protected and shared only with authority. The best answer is "Verify identity before discussing loan information".

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