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What must a complaint satisfy before the department is required to investigate it under s. 455.225(1)(a)?

Correct Answer

C) It must be in writing, signed by the complainant, and legally sufficient

Section 455.225(1)(a): the department "shall cause to be investigated any complaint that is filed before it if the complaint is in writing, signed by the complainant, and legally sufficient." Legal sufficiency is defined in the same paragraph as containing ultimate facts showing a violation of the chapter, a practice act, or a rule — so an anonymous or purely conclusory complaint does not compel an investigation.

Answer Options
A
It must be accompanied by a final judgment against the licensee
B
It must be sworn before a notary public and accompanied by the filing fee
C
It must be in writing, signed by the complainant, and legally sufficient
D
It must be filed within 90 days of the act complained of

Why This Is the Correct Answer

Section 455.225(1)(a): the department "shall cause to be investigated any complaint that is filed before it if the complaint is in writing, signed by the complainant, and legally sufficient." Legal sufficiency is defined in the same paragraph as containing ultimate facts showing a violation of the chapter, a practice act, or a rule — so an anonymous or purely conclusory complaint does not compel an investigation.

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