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A salesperson in PA receives a complaint from a consumer. Under RELA, who should the salesperson notify about the complaint?

Correct Answer

B) Their broker of record, who has a duty to be aware of complaints involving affiliated licensees

The salesperson should notify their broker of record about any complaints received. The broker has a supervisory duty and needs to be aware of complaints involving affiliated licensees to take appropriate action and ensure compliance with RELA.

Answer Options
A
Only their personal attorney
B
Their broker of record, who has a duty to be aware of complaints involving affiliated licensees
C
The local newspaper so the public is informed
D
No one, because complaints are confidential until proven

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Related Topics & Key Terms

Key Terms:

complaint_notificationbroker_of_recordsalesperson_dutysupervision
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