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Agency Relationships DisclosuresDual_agency_nyHARD

A New York licensee is acting as a dual agent. During the transaction, the buyer directly asks the agent for their personal opinion on whether a specific repair defect identified in the inspection report is a serious structural concern. How should the dual agent respond?

Correct Answer

D) Advise the buyer to consult a qualified structural engineer for a professional assessment of the defect

A dual agent must avoid providing opinions on technical matters that could be construed as advocacy for one party over the other. Offering a personal opinion on structural severity could influence the buyer's negotiating position in a way that disadvantages the seller, or vice versa — violating the agent's obligation of neutrality. Referring the buyer to a licensed structural engineer ensures the buyer receives competent, unbiased expert guidance without the dual agent overstepping their role or compromising their neutrality.

Answer Options
A
Provide an honest opinion on the severity of the defect, since the agent has an equal duty of disclosure to the buyer
B
Decline to answer and inform the buyer that all inspection questions must be directed to the seller
C
Summarize the inspection report language to the buyer without offering any personal opinion or professional referral
D
Advise the buyer to consult a qualified structural engineer for a professional assessment of the defect

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Related Topics & Key Terms

Key Terms:

dual_agencyinspection_issuesprofessional_referralsmaterial_facts

Related Concepts

An arrangement where a brokerage assigns separate agents within the firm to represent the buyer and seller in the same transaction, allowing each client to have dedicated representation.

A situation where a single agent or brokerage represents both the buyer and the seller in the same real estate transaction.

An agency relationship created by a clear, explicit agreement between the principal and agent, either orally or in writing.

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