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Practice Of Real EstateLicense LawHARD

Broker Elena in Massachusetts discovers that her trust account has a $3,000 shortage because a client's check that was deposited last month was returned for insufficient funds. Elena used her own personal funds to cover the shortage immediately to avoid the account going negative. The Board of Registration audits her account and discovers the situation. Which of the following most accurately describes Elena's regulatory status?

Correct Answer

B) Elena may have violated regulations by allowing personal funds to enter the trust account, even though her intent was to protect client funds

This is a nuanced and frequently misunderstood situation. Under 254 CMR 3.00, depositing personal funds into a trust account — even to cover a shortage caused by a returned check — can itself constitute a form of commingling, because it introduces the broker's own money into an account that should contain only client funds. While Elena's intent was protective, Massachusetts regulations require that trust accounts contain only client funds. The proper procedure when a check is returned is to notify the client immediately and seek a replacement payment, not to use personal funds as a substitute. Elena's good faith does not automatically excuse the technical violation.

Answer Options
A
Elena is fully compliant because she promptly covered the shortage with her own funds, demonstrating good faith
B
Elena may have violated regulations by allowing personal funds to enter the trust account, even though her intent was to protect client funds
C
Elena violated regulations only if she failed to notify the Board within 24 hours of discovering the shortage
D
Elena is compliant because covering a shortage with personal funds is expressly permitted under 254 CMR 3.00 as a protective measure

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Related Topics & Key Terms

Key Terms:

trust_accountcomminglingshortagereturned_checkexpert_trap

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