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A Georgia licensee working with a buyer with a disability is asked by the buyer about accessible features in properties. The licensee is unsure about specific accessibility requirements. What is the most appropriate response?

Correct Answer

D) Research accessibility requirements and provide accurate information or refer to experts

Licensees should provide competent service to all clients, which includes researching accessibility requirements or referring clients to appropriate experts when needed. This ensures proper service without discrimination. A shifts responsibility inappropriately. C is overly restrictive and shows lack of knowledge. D could constitute discrimination by refusing to serve the client properly.

Answer Options
A
Suggest the buyer work with a different agent who specializes in disability issues
B
Show only properties built after 1991 when accessibility laws took effect
C
Advise the buyer to contact properties directly about accessibility
D
Research accessibility requirements and provide accurate information or refer to experts

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Related Topics & Key Terms

Key Terms:

disability accommodationcompetent serviceclient assistance
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