A Georgia brokerage receives a fair housing complaint filed against one of its affiliated licensees. Under GREC's record-keeping requirements, what level of documentation should the brokerage maintain regarding this complaint?

Correct Answer

B) All related correspondence, internal investigation notes, and any remedial actions taken should be retained as part of the brokerage's records for the required retention period.

GREC requires brokers to maintain complete and accurate records of brokerage activities under O.C.G.A. § 43-40-18 and GREC Rule 520-1-.08. Fair housing complaints are material brokerage matters, and comprehensive documentation—including correspondence, investigation notes, and remedial actions—demonstrates the broker fulfilled supervisory duties. GREC's general record-retention requirements apply to these records, and thorough documentation is essential to defend against potential license discipline or civil liability.