A Washington originator working from home in 2026 reaches customer files over an unsecured personal connection. What information-security requirements govern remote access to customer information?
Correct Answer
A) Deficient: access follows the written information security plan
Access to company platforms and customer information must be in accordance with the licensee comprehensive written information security plan required by the rules, which must include safeguards protecting customer information, and communications containing protected personal information must comply with federal and state information security requirements. Other choices: it being the company system is what the plan governs; the absence of complaint is not the test; and remote access is permitted under the plan rather than barred. Source: WAC 208-660-505(2) and (3)
Why This Is the Correct Answer
Access to company platforms and customer information must be in accordance with the licensee comprehensive written information security plan required by the rules, which must include safeguards protecting customer information, and communications containing protected personal information must comply with federal and state information security requirements. Other choices: it being the company system is what the plan governs; the absence of complaint is not the test; and remote access is permitted under the plan rather than barred. Source: WAC 208-660-505(2) and (3)
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