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A team member asks about Do Not Call Registry Violations in a daily pipeline review while trying to match the file facts to the correct rule. Which response should the MLO use?

Correct Answer

C) Check consent and registry status before calling

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Check consent and registry status before calling".

Answer Options
A
Call without checking consent or registry status.
B
Ignore an internal do-not-call request after the borrower shows interest.
C
Check consent and registry status before calling
D
Delay the Do Not Call Registry Violations step until a later licensing review instead of acting now.

Why This Is the Correct Answer

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Check consent and registry status before calling".

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