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Ethics & Fraudmedium18% of exam

A branch supervisor asks Logan how to handle do not call and Do-Not-Call Registry Violations. What should Logan recommend?

Correct Answer

C) Check consent and registry status before calling

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Check consent and registry status before calling".

Answer Options
A
Rely on sales practice rather than required verification, disclosure, or documentation.
B
Use a manager exception instead of the required federal mortgage rule.
C
Check consent and registry status before calling
D
Treat the requirement as satisfied by experience rather than the rule that governs the file.

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Check consent and registry status before calling".

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