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Ethics & Fraudmedium18% of exam

A licensing coordinator is training staff on advertising and consumer-protection controls using a loan-originator transfer. Which statement is accurate?

Correct Answer

A) Check consent and registry status before calling

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Check consent and registry status before calling".

Answer Options
A
Check consent and registry status before calling
B
Ignore the issue if the borrower orally agrees to continue.
C
Proceed based only on borrower preference and document the file later.
D
Rely on sales practice rather than required verification, disclosure, or documentation.

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Check consent and registry status before calling".

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