A borrower scenario raises a question about confidentiality and Privacy and Confidentiality. Which answer should Frankie rely on?
Correct Answer
B) Verify identity before discussing loan information
borrower information must be protected and shared only with authority. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Verify identity before discussing loan information".
Why This Is the Correct Answer
borrower information must be protected and shared only with authority. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Verify identity before discussing loan information".
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