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Ethics & Fraudhard18% of exam

During intake, a title company offers a gift card for each borrower referral. What is the best compliant response?

Correct Answer

A) Refuse the referral fee because no service is performed

Lines 244-249; 12 CFR 1024.14(b). A thing of value for a referral is prohibited even if the borrower charge does not increase. Therefore, the correct response is "Refuse the referral fee because no service is performed".

Answer Options
A
Refuse the referral fee because no service is performed
B
Continue the activity because the borrower appears willing to proceed.
C
Ignore the consumer-protection issue unless the borrower complains.
D
Document the issue later instead of correcting the compliance problem first.

Why This Is the Correct Answer

Lines 244-249; 12 CFR 1024.14(b). A thing of value for a referral is prohibited even if the borrower charge does not increase. Therefore, the correct response is "Refuse the referral fee because no service is performed".

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