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Ethics & Fraudmedium18% of exam

Before the file moves forward, Quinn must resolve an issue involving confidentiality and GLBA Privacy Requirements. What should happen?

Correct Answer

C) Verify identity before discussing loan information

borrower information must be protected and shared only with authority. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Verify identity before discussing loan information".

Answer Options
A
Proceed based only on borrower preference and document the file later.
B
Rely on sales practice rather than required verification, disclosure, or documentation.
C
Verify identity before discussing loan information
D
Use a manager exception instead of the required federal mortgage rule.

Why This Is the Correct Answer

borrower information must be protected and shared only with authority. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Verify identity before discussing loan information".

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