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Ethics & Fraudhard18% of exam

An internal audit flags do not call and TCPA Consent Revocation. Which response best protects compliance?

Correct Answer

A) Update calling procedures before using the lead

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Update calling procedures before using the lead".

Answer Options
A
Update calling procedures before using the lead
B
Continue processing without correcting the disclosure, licensing, compensation, or consumer-protection issue.
C
Ignore the issue if the borrower orally agrees to continue.
D
Proceed based only on borrower preference and document the file later.

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Update calling procedures before using the lead".

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