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A borrower scenario raises a question about do not call and TSR Do-Not-Call Requirements. Which answer should Frankie rely on?

Correct Answer

B) Honor the do-not-call request under telemarketing rules

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Honor the do-not-call request under telemarketing rules".

Answer Options
A
Ignore the issue if the borrower orally agrees to continue.
B
Honor the do-not-call request under telemarketing rules
C
Proceed based only on borrower preference and document the file later.
D
Rely on sales practice rather than required verification, disclosure, or documentation.

Why This Is the Correct Answer

telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Honor the do-not-call request under telemarketing rules".

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