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Ethics & Fraudmedium18% of exam

A policy analyst compares the file facts with TSR Do Not Call Requirements during a borrower follow-up call. Which conclusion is accurate?

Correct Answer

B) Honor the do-not-call request under telemarketing rules

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Honor the do-not-call request under telemarketing rules".

Answer Options
A
Call without checking consent or registry status.
B
Honor the do-not-call request under telemarketing rules
C
Apply the anti-steering timing rule even though the file is testing TSR Do Not Call Requirements.
D
Treat prior borrower contact as unlimited permission for future calls.

Why This Is the Correct Answer

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Honor the do-not-call request under telemarketing rules".

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