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Ethics & Fraudeasy18% of exam

A pre-closing checklist raises a Consumer Communication Ethics question for the MLO. What answer should guide the file?

Correct Answer

C) Call only within permitted local calling hours

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Call only within permitted local calling hours".

Answer Options
A
Call without checking consent or registry status.
B
Delay the Consumer Communication Ethics step until a later ability-to-repay review instead of acting now.
C
Call only within permitted local calling hours
D
Treat prior borrower contact as unlimited permission for future calls.

Why This Is the Correct Answer

Telemarketing rules limit calling times, registry calls, internal do-not-call handling, and consent. The best answer is "Call only within permitted local calling hours".

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