A project manager receives an owner email asking for a different window model with no price change. What should happen before ordering the new model?
Correct Answer
C) Use a written change order signed by the customer and contractor.
CSLB guidance requires a written change order signed by the customer and contractor for price or scope changes. A model substitution changes scope even without a price change.
Why This Is the Correct Answer
CSLB guidance requires a written change order signed by the customer and contractor for price or scope changes. A model substitution changes scope even without a price change.
Why the Other Options Are Wrong
Option A: Treat the email as enough because money does not change.
Treat the email as enough because money does not change. skips the written authority, scope, price, notice, or release control needed for project contracts.
Option B: Order the model and update the contract after final inspection.
Order the model and update the contract after final inspection. skips the written authority, scope, price, notice, or release control needed for project contracts.
Option D: Ask the supplier to decide whether the model substitution matters.
Ask the supplier to decide whether the model substitution matters. skips the written authority, scope, price, notice, or release control needed for project contracts.
Memory Technique
When cslb clashes with guidance, let the contract speak before Managing Owner.
Reference Hint
Study anchor (closed-book): memorize Project contracts from CSLB 2026 Law Book; CSLB Home Improvement Contracts / Business and Professions Code Section 7159; know the rule or calculation trigger without relying on exam-room lookup.
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