A deaf tenant in a Texas apartment complex requests that the property manager communicate all important notices via email or text message rather than solely by phone calls. Under the Fair Housing Act as enforced through HUD in Texas, how should the property manager respond?
Correct Answer
C) Grant the request as a reasonable accommodation because the tenant's disability prevents effective communication by phone
Under the Fair Housing Act (42 U.S.C. §3604(f)(3)(B)) and HUD guidance, a housing provider must make reasonable accommodations in rules, policies, or services when necessary for a person with a disability to have equal opportunity to use and enjoy the dwelling. Providing written communications (email or text) instead of phone calls is a reasonable accommodation for a deaf tenant.
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Related Concepts
License requirements are the mandatory qualifications—including pre-licensing education, examination, and background checks—that a person must satisfy before legally practicing real estate. These requirements are established and enforced by each state's real estate commission.
Market allocation is an illegal antitrust practice in which competing real estate brokerages agree to divide markets among themselves by geographic area, property type, or price range, thereby eliminating competition.
Price fixing is an illegal antitrust practice in which competing real estate brokerages agree to charge the same commission rates, fees, or other pricing for their services. It is a per se violation of the Sherman Antitrust Act.
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A blind tenant in a Texas apartment complex requests permission to keep a guide dog despite the complex's no-pets policy. The property manager asks the tenant to provide a letter from a healthcare provider. Under HUD guidelines enforced in Texas, is this request for documentation appropriate?
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