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Tx Fair Housing DtpaAda_and_hud_texasEASY

A deaf tenant in a Texas apartment complex requests that the property manager communicate all important notices via email or text message rather than solely by phone calls. Under the Fair Housing Act as enforced through HUD in Texas, how should the property manager respond?

Correct Answer

C) Grant the request as a reasonable accommodation because the tenant's disability prevents effective communication by phone

Under the Fair Housing Act (42 U.S.C. §3604(f)(3)(B)) and HUD guidance, a housing provider must make reasonable accommodations in rules, policies, or services when necessary for a person with a disability to have equal opportunity to use and enjoy the dwelling. Providing written communications (email or text) instead of phone calls is a reasonable accommodation for a deaf tenant.

Answer Options
A
Deny the request because the property's standard communication method is phone calls for all tenants
B
Offer to install a TTY/TDD device in the leasing office as the only acceptable accommodation
C
Grant the request as a reasonable accommodation because the tenant's disability prevents effective communication by phone
D
Require the tenant to hire a professional interpreter for all communications with management

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Related Topics & Key Terms

Key Terms:

hudreasonable_accommodationdeaf_tenantcommunication

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