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Pa Licensing Requirements CePre_license_educationMEDIUM

A consumer files a complaint with the SREC against a licensee. What is the SREC's process for handling the complaint?

Correct Answer

C) The SREC reviews the complaint, investigates if warranted, and may hold a formal hearing before imposing discipline

The SREC follows a multi-step process: reviewing the complaint, conducting an investigation if the complaint has merit, and potentially holding a formal administrative hearing. Discipline is imposed only after due process, which may include the licensee's opportunity to respond and present evidence.

Answer Options
A
The SREC forwards the complaint to the licensee's broker and takes no further action
B
The SREC immediately revokes the licensee's license pending investigation
C
The SREC reviews the complaint, investigates if warranted, and may hold a formal hearing before imposing discipline
D
The SREC requires the consumer to file a lawsuit before it will investigate

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Related Topics & Key Terms

Key Terms:

complaint_processSREC_investigationdue_processformal_hearing
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