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Pa Agency Consumer NoticeSeller_agent_dutiesMEDIUM

A Pennsylvania seller's agent is conducting an open house. During the event, a visitor mentions she is already working with a buyer's agent from a different brokerage. The visitor asks the seller's agent detailed questions about the seller's motivation for selling. How should the seller's agent respond?

Correct Answer

B) Provide general information about the property without revealing the seller's personal motivation or confidential details

The seller's agent must maintain the confidentiality of the seller's personal information, including the seller's motivation for selling. The agent can provide general property information and direct the visitor to work through her buyer's agent for further negotiations, without revealing confidential seller details.

Answer Options
A
Share the seller's motivation because the visitor is already represented and her agent will hear it eventually
B
Provide general information about the property without revealing the seller's personal motivation or confidential details
C
Refuse to speak with the visitor because she has her own buyer's agent
D
Tell the visitor the seller is desperate to sell to generate a quick offer

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Related Topics & Key Terms

Key Terms:

seller_agentconfidentialityopen_houseseller_motivation

Related Concepts

The extent of power and actions an agent is authorized to perform on behalf of the principal, as defined by the agency agreement.

The fiduciary obligations owed by a listing agent to the seller, including marketing the property, presenting all offers, and protecting the seller's confidential information.

A practice where the agent or brokerage represents only one party in a transaction — either the buyer or the seller, but never both.

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