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Ga Agency BrretaBrreta_brokerage_relationshipsEASY

A licensee is providing customer-level service to both the buyer and the seller in a residential transaction, with no client-level brokerage agreement with either party. The buyer asks the licensee for an opinion on the property's market value and whether to offer the full asking price. Under BRRETA, how should the licensee respond?

Correct Answer

B) Advise the buyer to obtain an independent appraisal for a value opinion

Under BRRETA (O.C.G.A. § 10-6A-14), a licensee providing customer-level service (rather than client-level representation) owes duties of honesty, fairness, and disclosure of material facts, but does not owe fiduciary duties such as loyalty, advocacy, or confidential advice. Because the licensee has no client relationship with the buyer, offering strategic opinions on value or negotiation would exceed the scope of customer-level service. Advising the buyer to seek an independent appraisal is the appropriate response.

Answer Options
A
Provide a professional opinion on value and recommend a negotiation strategy
B
Advise the buyer to obtain an independent appraisal for a value opinion
C
Share the seller's minimum acceptable price if the licensee knows it
D
Decline to answer any questions about the property until a brokerage agreement is signed

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Related Topics & Key Terms

Key Terms:

BRRETAtransaction_brokerneutral_roleindependent_advice

Related Concepts

An agency relationship created by a clear, explicit agreement between the principal and agent, either orally or in writing.

The highest legal obligation of trust and confidence owed by an agent to their principal, requiring the agent to act solely in the principal's best interest.

An agency relationship where the agent agrees to act on behalf of the principal without receiving compensation.

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