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According to EBR (Established Business Relationship) rules, how long can agents call expired listing clients?

Correct Answer

B) 18 months

An established business relationship runs for 18 months from the last transaction, which is what lets an agent call a past client whose listing has expired. Other choices: calling indefinitely ignores that the relationship lapses at all; 3 months is the other period in the same rule, the window after a consumer makes an inquiry rather than completes a transaction; and 6 months appears nowhere in it. See 16 C.F.R. § 310.2 and 47 C.F.R. § 64.1200(f)(5).

Answer Options
A
Indefinitely
B
18 months
C
6 months
D
3 months
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Related Topics & Key Terms

Related Topics:

telemarketing-sales-ruledo-not-call-complianceprospectining-techniquesagency-disclosure

Key Terms:

Established Business RelationshipDo Not Call RegistryTelemarketing Sales Ruleexpired listings18-month EBR window

Related Concepts

The legal ending of an agency relationship, which can occur through completion, expiration, mutual agreement, breach, death, incapacity, or bankruptcy of either party.

The fiduciary obligation to protect a client's private information and not disclose it to third parties without permission, surviving even after the agency relationship ends.

In real estate, a client is someone to whom the agent owes fiduciary duties through an agency relationship, while a customer is a third party to whom the agent owes only honesty and fair dealing.

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