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A customer-service escalation raises a Homeowners Protection Act question for a compliance analyst. What answer should guide the file?

Correct Answer

B) Automatically terminate PMI at 78 percent if current

HPA has separate borrower-requested, automatic, and final PMI termination rules. The best answer is "Automatically terminate PMI at 78 percent if current".

Answer Options
A
Assume the Homeowners Protection Act condition is met because the borrower satisfied the separate consumer complaint requirement.
B
Automatically terminate PMI at 78 percent if current
C
Ignore mortgage-insurance costs when comparing loan options.
D
Apply PMI cancellation rules to a loan product outside the covered PMI rule.

Why This Is the Correct Answer

HPA has separate borrower-requested, automatic, and final PMI termination rules. The best answer is "Automatically terminate PMI at 78 percent if current".

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