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A team member asks about Appraiser Independence Requirements in a consumer complaint triage while trying to separate the real requirement from a near-miss shortcut. Which response should the MLO use?

Correct Answer

C) Disclose third-party charges in the proper category

Why this is correct: The Appraiser Independence Requirements (AIR) and RESPA prohibit referral fees and coercion. A key related rule under TRID is that charges for third-party services (like appraisals) must be disclosed in the correct category on the Loan Estimate and Closing Disclosure. "Disclose third-party charges in the proper category" ensures fee transparency and compliance with tolerance rules. Why the other choices are wrong: "Change the provider list after the borrower chooses a service to avoid tolerance review" is wrong because manipulating the provider list to avoid fee tolerance scrutiny is deceptive and violates the requirement to provide an accurate list. "Collect a fee from the provider for sending the borrower to that service" is wrong because this is a prohibited referral fee (kickback) under RESPA RESPA's anti-kickback rule. "Tell the borrower shopping is allowed while making the affiliate provider mandatory" is wrong because it misrepresents the borrower's choice; if a provider is mandatory, it must be disclosed as such, and the borrower cannot be misled about shopping. Exam tip: For third-party service questions, the compliant action always involves proper disclosure, avoiding kickbacks, and not restricting the borrower's choice unless a valid affiliate relationship is properly disclosed.

Answer Options
A
Change the provider list after the borrower chooses a service to avoid tolerance review.
B
Collect a fee from the provider for sending the borrower to that service.
C
Disclose third-party charges in the proper category
D
Tell the borrower shopping is allowed while making the affiliate provider mandatory.

Why This Is the Correct Answer

The correct response is "Disclose third-party charges in the proper category" because Third-party settlement services must avoid referral fees and follow provider-list/tolerance rules.

Why the Other Options Are Wrong

Option A: Change the provider list after the borrower chooses a service to avoid tolerance review.

This choice is not the best answer because it applies the wrong file step for third-party settlement-service controls; the governing rule is tested by the correct option.

Option B: Collect a fee from the provider for sending the borrower to that service.

This choice is not the best answer because it applies the wrong file step for third-party settlement-service controls; the governing rule is tested by the correct option.

Option D: Tell the borrower shopping is allowed while making the affiliate provider mandatory.

This choice is not the best answer because it applies the wrong file step for third-party settlement-service controls; the governing rule is tested by the correct option.

Memory Technique

third-party settlement-service controls: identify the rule being tested, then choose the action that documents or applies that rule before the file moves forward.

Exam Tip

For third-party settlement-service controls questions, separate the required file step from plausible sales, timing, or documentation shortcuts.

Common Mistakes to Avoid

  • -Choosing an internal exception instead of the governing rule
  • -Treating preliminary or informal facts as a substitute for required documentation
  • -Answering from a familiar but unrelated mortgage topic
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