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A mortgage team asks a state compliance officer about advertising and consumer-protection controls during a consumer complaint response. Which answer should guide the file?

Correct Answer

D) Compare charges between the Loan Estimate and Closing Disclosure

TRID fee disclosures and tolerance categories govern estimates, revisions, and closing-cost comparison. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Compare charges between the Loan Estimate and Closing Disclosure".

Answer Options
A
Apply the rule only after a regulator requests the file.
B
Treat the compliance requirement as optional because closing is near.
C
Continue processing without correcting the disclosure, licensing, compensation, or consumer-protection issue.
D
Compare charges between the Loan Estimate and Closing Disclosure

Why This Is the Correct Answer

TRID fee disclosures and tolerance categories govern estimates, revisions, and closing-cost comparison. This item uses an exam-style scenario; any file details in the stem are illustrative and the governing rule controls the compliant response. The best answer is "Compare charges between the Loan Estimate and Closing Disclosure".

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