A branch onboarding review raises a question about Fair Housing Act compliance. Which action should the quality-control reviewer recommend?
Correct Answer
A) Apply neutral standards without protected-class discrimination
Mortgage terms and treatment cannot discriminate or redline on protected-class grounds. The best answer is "Apply neutral standards without protected-class discrimination".
Why This Is the Correct Answer
Mortgage terms and treatment cannot discriminate or redline on protected-class grounds. The best answer is "Apply neutral standards without protected-class discrimination".
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A quality-control reviewer compares the file facts with Fair Housing Act during a new-hire scenario. Which conclusion is accurate?
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A borrower-facing employee is unsure what to do when a borrower asks to cancel PMI at the scheduled 80 percent point. What is the correct response?
