A homeowner files a complaint with ROC against a residential contractor 3 years and 8 months after project completion. The work contract was for $22,000. What is the likely outcome?
Correct Answer
C) Complaint is within statute of limitations and will proceed
The complaint is within the 4-year statute of limitations for residential contractor complaints in Arizona (3 years 8 months < 4 years).
Why This Is the Correct Answer
Arizona law provides a 4-year statute of limitations for residential contractor complaints filed with the ROC. Since 3 years and 8 months is less than 4 years, the complaint falls within the allowable timeframe and will proceed to investigation.
Why the Other Options Are Wrong
Option A: Complaint requires arbitration due to contract amount
The contract amount has no bearing on whether a complaint must go to arbitration. The ROC complaint process is not triggered or diverted by the dollar amount of the contract; arbitration requirements arise from contract clauses, not the ROC's jurisdictional rules.
Option B: Complaint exceeds statute of limitations and will be dismissed
This is incorrect because 3 years and 8 months does not exceed the 4-year statute of limitations. The complaint is still within the window and will not be dismissed on timeliness grounds.
Option D: Complaint will be investigated normally
While superficially plausible, option D is vague and misleading — it ignores the statute of limitations analysis entirely. Option C is the more precise and legally accurate answer because it specifically affirms the complaint is within the statute of limitations.
Memory Technique
Think '4 years for ROC fears' — the Registrar of Contractors gives homeowners a full 4 years to file. 3 years 8 months is well inside that window.
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