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A contractor receives a complaint alleging $25,000 in damages. The contractor believes the claim is frivolous. What is their best initial response under NSCB procedures?

Correct Answer

D) Submit a detailed written response within 20 days

Regardless of the contractor's opinion of the complaint, they must respond in writing within 20 days per NSCB procedures.

Answer Options
A
Ignore the complaint since it's frivolous
B
Request an immediate hearing
C
File a counter-complaint against the homeowner
D
Submit a detailed written response within 20 days

Why This Is the Correct Answer

Regardless of the contractor's opinion of the complaint, they must respond in writing within 20 days per NSCB procedures.

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