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Under Ohio law, Broker Grant receives a written complaint from a buyer alleging that salesperson Agent Hall provided inaccurate square footage information on a listing. Under ORC Chapter 4735, what is Broker Grant's obligation?

Correct Answer

B) Investigate the complaint, determine if the information was inaccurate, and take appropriate corrective action

Under ORC §4735.18, the broker has a supervisory duty that includes investigating complaints about affiliated agents, determining the accuracy of the allegations, and taking appropriate corrective action.

Answer Options
A
Ignore the complaint because the buyer should have verified the square footage independently
B
Investigate the complaint, determine if the information was inaccurate, and take appropriate corrective action
C
Forward the complaint directly to the Ohio Division of Real Estate without any internal review
D
Pay the buyer a settlement without investigating to avoid negative publicity

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Related Topics & Key Terms

Key Terms:

broker_supervisioncomplaint_investigationcorrective_actionORC_4735

Related Concepts

An arrangement where a brokerage assigns separate agents within the firm to represent the buyer and seller in the same transaction, allowing each client to have dedicated representation.

A situation where a single agent or brokerage represents both the buyer and the seller in the same real estate transaction.

An agency relationship created by a clear, explicit agreement between the principal and agent, either orally or in writing.

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