Under Florida law, insurance companies must provide all of the following claim handling practices EXCEPT:
Correct Answer
C) Guarantee claim payment within 60 days regardless of investigation results
Insurance companies are NOT required to guarantee claim payment within 60 days regardless of investigation results. They must complete proper investigations and only pay valid claims. Requiring payment regardless of investigation results would undermine the claims process. Option A (acknowledge within 14 days) is a required practice under Florida law. Option B (begin investigation within 30 days) is a required timeframe. Option D (written explanation for denials) is required to ensure transparency in claim denials.
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