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A lender preparing a Texas supervisory file review asks a policy analyst about advertising and consumer-protection controls. Which response should be followed?

Correct Answer

A) Texas RMLOs and mortgage entities must not fail to produce requested documents, books, records, files, or information to the regulator during an examination, investigation, or complaint review.

Texas RMLOs and mortgage entities must not fail to produce requested documents, books, records, files, or information to the regulator during an examination, investigation, or complaint review.

Answer Options
A
Texas RMLOs and mortgage entities must not fail to produce requested documents, books, records, files, or information to the regulator during an examination, investigation, or complaint review.
B
Treat the timing or filing requirement as optional if the transaction appears low risk.
C
Assume the Texas requirement does not apply to this supervisory file review.
D
Treat advertising and consumer-protection controls as satisfied by borrower consent alone.

Why This Is the Correct Answer

Texas RMLOs and mortgage entities must not fail to produce requested documents, books, records, files, or information to the regulator during an examination, investigation, or complaint review.

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