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During an Ohio consumer complaint response, a licensing coordinator must resolve a question about sponsorship and employment status. Which statement should control?

Correct Answer

D) Ohio DFI states current licensing information for individual MLOs and residential mortgage companies is available through NMLS Consumer Access rather than the Ohio eLicense roster.

Ohio DFI states current licensing information for individual MLOs and residential mortgage companies is available through NMLS Consumer Access rather than the Ohio eLicense roster.

Answer Options
A
Let the MLO originate while waiting for the Ohio status, sponsorship, or renewal issue to be corrected.
B
Let production staff decide whether sponsorship and employment status matters for the file.
C
Skip documentation because the company policy update appears routine.
D
Ohio DFI states current licensing information for individual MLOs and residential mortgage companies is available through NMLS Consumer Access rather than the Ohio eLicense roster.

Why This Is the Correct Answer

Ohio DFI states current licensing information for individual MLOs and residential mortgage companies is available through NMLS Consumer Access rather than the Ohio eLicense roster.

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