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During a Massachusetts complaint review, the file shows possible unfair or deceptive conduct. Which rule controls?

Correct Answer

B) Massachusetts prohibits engaging in any unfair or deceptive practice toward any person.

Massachusetts prohibits engaging in any unfair or deceptive practice toward any person.

Answer Options
A
Treat consumer consent as a cure for a prohibited or missing compliance step.
B
Massachusetts prohibits engaging in any unfair or deceptive practice toward any person.
C
Treat the timing or filing requirement as optional if the transaction appears low risk.
D
Assume the Massachusetts requirement does not apply to this company policy update.

Why This Is the Correct Answer

Massachusetts prohibits engaging in any unfair or deceptive practice toward any person.

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