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A call-center employee only takes a Delaware customer’s contact information and forwards it to a licensed MLO without discussing mortgage products. Which Delaware definition point is most relevant?

Correct Answer

B) Taking customer information alone is not deemed soliciting

Delaware’s definition page says soliciting does not mean taking customer information or referring the customer or information to a person who engages in mortgage loan originating.

Answer Options
A
Any contact with a borrower is automatically soliciting
B
Taking customer information alone is not deemed soliciting
C
Forwarding information always equals negotiating loan terms
D
The employee has finalized loan terms by taking contact information

Why This Is the Correct Answer

Delaware’s definition page says soliciting does not mean taking customer information or referring the customer or information to a person who engages in mortgage loan originating.

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