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California's Homeowner Bill of Rights requires mortgage servicers to provide borrowers with a:

Correct Answer

D) Single point of contact throughout the loss mitigation process

HBOR requires servicers to assign a single point of contact (SPOC) to each borrower going through the loss mitigation process.

Answer Options
A
Free home appraisal
B
Free legal consultation
C
Guaranteed loan modification
D
Single point of contact throughout the loss mitigation process

Why This Is the Correct Answer

HBOR requires servicers to assign a single point of contact (SPOC) to each borrower going through the loss mitigation process.

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