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A customer-service escalation raises a BSA AML Requirements question for the supervisor. What answer should guide the file?

Correct Answer

C) Document the suspicious pattern for compliance review

Why this is correct: A core component of a mortgage lender's BSA/AML program is the ongoing monitoring of transactions for suspicious activity. When a potential red flag is identified, the first critical step is to document the observed pattern or facts for further analysis and potential SAR filing. The correct answer, "Document the suspicious pattern for compliance review," captures this essential initial action to create a record and enable a proper review. Why the other choices are wrong: "Treat the BSA AML Requirements review as complete because the file contains a related income calculation note" is wrong because an income note is unrelated to the distinct obligation to monitor for and document suspicious activity patterns. "Wait until a regulator asks for the file before applying the federal requirement" is wrong because AML monitoring and documentation are proactive, ongoing duties, not reactive steps. "Rely on oral agreement when the rule requires documented compliance" is wrong because BSA/AML programs require written policies, procedures, and records; oral agreements lack the necessary audit trail. Exam tip: In BSA/AML scenarios, the correct action often involves documenting the issue for review. Avoid answers that suggest ignoring the issue, waiting for a regulator, or relying on unrelated file notes.

Answer Options
A
Treat the BSA AML Requirements review as complete because the file contains a related income calculation note.
B
Wait until a regulator asks for the file before applying the federal requirement.
C
Document the suspicious pattern for compliance review
D
Rely on oral agreement when the rule requires documented compliance.

Why This Is the Correct Answer

The correct response is "Document the suspicious pattern for compliance review" because RMLO AML and SAR rules require suspicious activity escalation and confidentiality.

Why the Other Options Are Wrong

Option A: Treat the BSA AML Requirements review as complete because the file contains a related income calculation note.

This distractor shifts the issue to a different trigger, product, or timing rule instead of applying the rule tested in the stem.

Option B: Wait until a regulator asks for the file before applying the federal requirement.

Wait until a regulator asks for the file before applying the federal requirement. is not correct because it does not apply the rule tested by this file scenario.

Option D: Rely on oral agreement when the rule requires documented compliance.

Rely on oral agreement when the rule requires documented compliance. is not correct because it does not apply the rule tested by this file scenario.

Memory Technique

BSA / AML Requirements: identify the rule being tested, then choose the action that documents or applies that rule before the file moves forward.

Exam Tip

Match the file facts to BSA / AML Requirements; do not choose an exception or shortcut that skips the required rule.

Common Mistakes to Avoid

  • -Choosing an internal exception instead of the governing rule
  • -Treating preliminary or informal facts as a substitute for required documentation
  • -Answering from a familiar but unrelated mortgage topic
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