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A qualified applicant with a disability requests a modified work schedule as an accommodation. The company should:

Correct Answer

C) Evaluate if the accommodation would cause undue hardship

Employers must engage in an interactive process to determine if reasonable accommodations can be made without undue hardship. Each request must be evaluated individually based on the specific circumstances.

Answer Options
A
Require medical documentation before considering the request
B
Automatically deny the request to maintain consistency
C
Evaluate if the accommodation would cause undue hardship
D
Offer a different position instead of modifying the schedule

Why This Is the Correct Answer

Under the Americans with Disabilities Act (ADA), employers are required to engage in an interactive process when a qualified employee requests reasonable accommodations. The key legal standard is whether the accommodation would cause 'undue hardship' to the employer's business operations. Each accommodation request must be evaluated on a case-by-case basis, considering factors like cost, resources, and impact on operations. This individualized assessment ensures compliance with federal disability laws while protecting the employer's legitimate business interests.

Why the Other Options Are Wrong

Option A: Require medical documentation before considering the request

Offering a different position without first evaluating the requested accommodation fails to meet ADA requirements. The employer must first determine if the original request can be reasonably accommodated before considering alternative positions.

Option B: Automatically deny the request to maintain consistency

While medical documentation may be requested in some cases, it's not always required before considering the accommodation. The interactive process should begin immediately, and documentation requests must be job-related and consistent with business necessity.

Memory Technique

Remember 'IU' - Interactive process first, then evaluate Undue hardship. Don't automatically deny or require documentation before starting the conversation.

Reference Hint

Florida Building Code Chapter 11 - Accessibility, or ADA Compliance sections in construction law references

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