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A homeowner cancels a $8,000 roofing contract within the 3-day right to cancel period. The contractor had already ordered $1,200 in custom materials. How much can the contractor retain?

Correct Answer

C) $0 - full refund required

Under Oregon's 3-day right to cancel law, contractors must provide full refunds when homeowners cancel within the cancellation period, regardless of expenses incurred.

Answer Options
A
$800 - 10% of contract value
B
$2,400 - 30% of contract value
C
$0 - full refund required
D
$1,200 - actual material costs

Why This Is the Correct Answer

Oregon's 3-day right to cancel law provides absolute protection for homeowners, requiring contractors to provide full refunds when cancellation occurs within the statutory period. This consumer protection law supersedes any contractor expenses or material costs incurred. The law prioritizes consumer rights over contractor business losses, ensuring homeowners can cancel without financial penalty during the cooling-off period, regardless of any preparations or purchases made by the contractor.

Why the Other Options Are Wrong

Option A: $800 - 10% of contract value

The 10% retention amount has no basis in Oregon's cancellation law. The statute requires full refunds without percentage-based deductions or administrative fees when homeowners exercise their right to cancel within the 3-day period.

Option B: $2,400 - 30% of contract value

A 30% retention violates Oregon's consumer protection requirements. The law mandates complete refunds during the cancellation period, not partial refunds based on arbitrary percentages of the contract value.

Option D: $1,200 - actual material costs

While the contractor did incur actual material costs, Oregon law prohibits retaining any amount during the 3-day cancellation period. Material expenses are considered a business risk that contractors must absorb when homeowners exercise their legal right to cancel.

Memory Technique

Remember '3-Day = 0-Pay': During Oregon's 3-day cancellation period, contractors must refund 100% and retain 0%, no matter what expenses they've incurred.

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